Digital experience is no longer just a part of a strategy: it is now an expected part of delivery!
You're undoubtedly wondering where to start with these top technology trends in mind, as well to stay relevant and compete in 2021 and beyond. The obvious response may seem overdone but focusing on the member journey and experience is critical. Seethos Chatbots are A.I. based NLP powered and are domain agonistic. We are servicing some of the premium clients into Banking, Credit Unions, Hospitality, and other industries across regions.
Recent data on Consumer Experience Solutions shows that the number one reason consumers switch to other service providers is because they “get the run-around”.
If agents were freed up to have more meaningful conversations, they desire vs. rushing off the phone to get to the next consumer?
Automated support is much cheaper than human support. Chatbots provide a great way to provide the first line of support by answering the high-volume inquiries that are driving up your support costs.
Chatbots provide a great tool to engage consumers, drive them through an experience to deliver not just more product engagement, but also higher conversion rates.
Chatbots provide invaluable data that give insights into what consumers are asking, how they are behaving and how organizations can proactively provide a better experience.
Seethos A.I. Chatbot Framework right fit to Credit Unions
Ensure that your team aims to create an integrated experience that is free of impediments and daily clutter. The greatest way to do this is to go on your own journey. Set aside some time to experience what it's like to open a bank account or apply for a credit card. This will provide you the best and quickest chance to streamline operations and make progress on improvements through chatbots.
Reach us at: sales@seethos.com